February 10, 2011

Jr User Experience Architect - Tribal DDB London

The Junior UX Architect is responsible for helping design, develop and document the structure of interactive digital experiences, which may include web sites, mobile applications, kiosks or offline installations. In this role, you will be expected to work collaboratively with a project team and support other UX and in the execution of all user experience deliverables (examples include site maps, user journeys, transaction flows, schematics and navigation models).

Working in digital marketing demands a particular approach to interaction design. In much of Tribal DDB’s work the emphasis is as much on engaging and persuading the user as on organizing and presenting information. So you need to maintain an open mind on what motivates users to explore a site and never insult their intelligence.

Core Duties/Responsibilities:
- Learning to understand target audiences’ needs, tasks, and goals and translating them into creative concepts and functional components.
- Supporting the team in translating business requirements into involving interactive experiences.
- Helping plan, facilitate and document immersive user research, concept testing, and usability testing.
- Contribute to the development of user personas and scenarios to clarify results of user research and focus the team’s design efforts on the needs of key users.
- Supporting development of prototypes for demonstration of concepts to clients.
- Working alongside visual designers to develop user journeys that motivate users to engage fully with the interactive concept.
- Helping create the information architecture for marketing, informational, and transactional websites
- Contributing to expert reviews, competitive benchmarking and market research
- Supporting development and documentation of detailed user experience specifications for highly interactive interfaces
- Contributing to the further development of user experience design as an intellectual discipline both within Tribal DDB and in the wider professional context

Required Experience
- Role typically requires 1+ years experience as an information architect, interaction designer, user experience architect or similar role
- Degree in a related field, such as Library Science, Interaction Design, Product Design, Industrial Design, Graphic Design, Human-Computer Interaction, Technical Communications, English, History, Anthropology, Economics
- Training in UX concepts, perhaps in a university program, perhaps has completed work for small sites
- Familiarity with Mac OS and proficiency in a variety of diagram design tools such as OmniGraffle, Visio or equivalent

Skills
- Demonstrated ability to execute IA on simple transactional interfaces and experiential web interfaces.
- Has limited experience preparing formal deliverables for large scale client engagements, including user journeys, wireframes, flows, site maps and functional specifications
- Demonstrated ability to work in a highly collaborative environment
- Familiarity with the principles of user-centred design
- Excellent oral and written communication and presentation skills
- Readiness on occasion to extend his/her role to encompass activities normally associated with other disciplines
- Openness to contributions from other disciplines to the project’s experience design
- Requests training and participates in training opportunities

Personal qualities
Tribal DDB shares a large friendly building with the rest of DDB on Bishop’s Bridge Road, just north of Paddington Station.
DDB famously expects two particular qualities of its employees: you have to be talented and you have to be nice. Being part of the creative industry, fun is not just part of our culture, it’s also what we’re paid to deliver to the user; so if you have a can-do attitude and are willing to demonstrate your initiative you can expect plenty of stimulation in a company that will really develop your career.
We’re looking for someone who is actively open to ideas and is enthusiastic and knowledgeable about all things digital. You need to be a confident communicator, comfortable in expressing your opinion but also knowing how to maintain a professional attitude and do what it takes to keep our clients smiling and coming back for more.

recruitment@tribalddb.co.uk