Full Stack Developer - Digital ITS - Lebanon

Required Technical and Professional Expertise for this position:

3 or more years experience in responsive web technologies (HTML5, JavaScript, CSS3)
2 or more years of experience with full stack JavaScript development tools such as AngularJS, React JS, NodeJS, Express JS, Grunt Bower, Gulp, backbone, jQuery, etc
1 plus years experience with Native or Hybrid mobile app development tools such as iOS, Android, Apache Cordova, Ionic, Framework 7, Angular UI, Appcelerator.
1 year experience in developing complex rich mobile/web user interfaces, component, and widgets
Demonstrated deployments of enterprise or consumer-facing mobile software systems using industry standard environments including iOS, Android, PhoneGap/Cordova, and Windows Phone
1 plus years of experience with database technologies su ch as SQL, nosql, Cloudant, or Dash DB
1 year experience with cloud development platforms such as AWS, or Azure
Understanding of current Digital technologies such as API, DevOps and Internet of Things (IOT)
Experience in unit testing using frameworks such as Karma, Mocha.js, Jasmine and/or Selenium is a plus
Experience working in a true Agile & Scrum environment is a plus

cv@digitalits.com (indicate role in subject line)

QA Developer - Digital ITS - Lebanon

Randem is entering the Lebanon market to establish a quality development base to support our growing international client portfolio. This is an exciting opportunity to join a team headquartered out of Sydney Australia. We are looking for skilled, energetic and motivated individuals to join our digital consultancy and transformation development teams that are able to:

Work with development teams to test and quality assure software solutions to produce high quality solutions;
Focus on ensuring that solutions meets the needs of our clients;
Possess a broad understanding across the software development lifecycle
Adhere to good testing practices and standards
Produce relevant test documentation for test cases and test results
Work comfortably on custom build products as well as work within SaaS platforms to identify test requirements and coverage

The Requirements
Our ideal candidate will have:

2-5 years experience working and testing on IT projects
Integration testing experience
Experience in web testing, such as browser compatibility testing and device compatibility testing;
Experience in functional testing of bespoke software applications;
An understanding, and preferably experience, of website performance testing
Proven experience defining and writing test cases, report defects and recording test results
ISTQB qualification desirable
Experience with JIRA and Zephyr an advantage
An undergraduate degree or higher in Computer Science, Information Technology (software), Computer Engineering or equivalent desirable
Excellent communication skills
Self starter and ability to get work completed to deadlines

Interested applicants please forward your Cover Letter and CV (under 3mb).
Please note that only shortlisted applicants will be contacted

cv@digitalits.com (indicate role in subject line)

Senior iOS Mobile Developer - apps2you - Lebanon

Job Description:
- Cultivate a collaborative working environment with a growing team
- Hands-on coding, systems analysis, design, and delivery of projects assigned.
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- Coordinate project performance with clients. Respond to problems in a timely, effective manner
- Complete assigned projects in a timely manner within project parameters
- Meet project objectives, providing systems that operate in a cost-effective manner
- Provide good technical guidance to project team members within the organization so that their abilities and the overall project quality are enhanced
- Keep management informed of project progress and problems, particularly as to needed changes in schedule, resources, or product
- Maintain appropriate expertise to ensure effective service level
- Communicate with divisional user personnel and data processing management on problem and project status as appropriate
- Secure approvals on specifications and project completion as appropriate

Competencies & Skill Requirements:
- Bachelor’s Degree in Computer Science, Information Technology, Information Systems or related field is required
- At least 5 years minimum overall experience in software programming with 3 years minimum specializing in iOS Development.
- Strong experience in building and publishing commercial iPhone and/or iPad applications.
- Extensive experience developing in Objective-C, exposure to Swift gets bonus points.
- Knowledge of low-level C-based libraries is preferred
- Operating Systems: Mac OS X and iOS.
- Programmer Tools: Xcode, Instruments, and Git.

Other nice to know tools include Photoshop and other image editors.
- Frameworks: CocoaTouch, UIKit, and Core Data (Core Graphics and Core Animation a plus).
- Experience with JSON, XML, JavaScript, and interfacing iPhone/iPad applications to server side API’s.
- Ability to develop APIs is big plus.
- Solid grasp of algorithms, memory management, object oriented programming, MVC programming, and concurrent programming.
- Extensive experience detecting and correcting memory usage issues, as well as optimizing code for application performance.
- A solid understanding of operating system fundamentals such as processes, inter-process communication, multi-threading primitives, race conditions and deadlocks.
- Experience with offline storage, threading, and performance tuning
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Experience with performance and memory tuning with tools (Instruments, Shark…)
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimization
- Proficient understanding of code versioning tools (Git, Mercurial, SVM etc.)
- Familiarity with continuous integration
- Robust debugging skills [should be able to analyze stack trace logs, crash dumps etc.]
- Experience handling memory leaks issues
- Experience developing location aware mobile applications
- Experience developing testing suites for mobile applications
- Proven Analytical thinking & Technical Expertise
- Initiative & Attention to details
- Excellent oral & written communication skills

careers@apps2you.com

IT Specialist/System - Transmed - Lebanon

Job Description

Current Systems (Mail Relay / Webfilter / Bandwidth management  ...)

·  Monitoring

·  Issuance of reports

Troubleshooting

·  Troubleshoot systems & computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance

·  Solve any software bugs locally and with vendor

·  Solve any hardware issues locally and with vendor

·  Troubleshoot and solve users issues

Troubleshooting Documentation

·  Document and track problems & resolutions (hardware/software related)

·  Keep track of all hardware repairs by asset number

Hardware/Software Set up & Configuration

·  Install operating systems and any software needed on computers

·  Configure all types of hardware equipment to have them up and running properly (computers, printers, scanners, projectors, etc.)

New System

·  Collect data to prepare requirements of new IT / Business systems, search for 3^rdparties who will handle these projects to provide company with right business solutions.

·  Obtain competitive prices from vendors for the purchase of hardware to ensure cost effectiveness.

Server Room Status

·  Ensure that server room conditions are stable (AC / Thermostat / UPS / Electricity / Hardware Failure  ...)

·  Limit the access to the server room to one dedicated person specifying the reason behind it. Testing the whole infrastructure after each intervention..

Hardware/Software/Maintenance & Licenses

·  Make sure software licenses (Antivirus / Bandwidth management..) are renewed on time to protect the company from legal action

Internet Backup Plan readiness

·  Make sure to have a backup plan to ensure 100% connectivity From / To Transmed offices.

Server Room Status

·  Ensure that server room conditions are stable (AC / Thermostat / UPS / Electricity / Hardware Failure  ...

·  Limit the access to the server room to one dedicated person specifying the reason behind it. Testing the whole infrastructure after each intervention.

System Documentation

·  Prepare soft and hard copy documentation of systems and user applications in order to keep operating manual up-to-date

·  Training users on software.

Requirements:

·  Bachelor Degree in Computer Science or related fields

·  1-2 years of experience in system development

·  Experience in Object-Oriented Programming Language

·  Initiative and follow-up skills

·  Team spirit and cooperation with IT staff and other company personnel

·  Time conscience and sense of urgency

Send your cv to hr@transmed.com ; Subject: IT Specialist - System 516

IT Help Desk - Transmed - Lebanon

Job Description
- Troubleshoot computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance
- Install operating systems and any software needed on computers
- Configure all types of hardware equipment to have them up and running properly (computers, printers, scanners, projectors, etc.)
- Document and track problems & resolutions (hardware/software related)
- Keep track of all hardware repairs by asset number
- Keep appropriate records and correct inventory of hardware and parts related to the support systems
- Train users on software and tools needed such as lotus notes, back up, powerplay connection, etc.

Desired Skills & Experience
- Diploma in computer science
- 0/1 year experience in PC support function
- Basic hardware and networking knowledge
- Time conscious, systematic and organized
- Service oriented
- Sense of Urgency
- Problem Solving
- Strong Communication & Interpersonal Skills

Apply Online

IT Assistant - Dernaika Holding Group - Lebanon

The IT Administrator & Assistant is responsible of supporting the IT infrastructure and Assist the IT manager to meet the company’s business requirements, targets and policies. The ITA deals with day to day support requests, Execute specific tasks on ERP, Perform routine checkups, get involved and assist with new implementations and reports to the IT Manager.

Qualifications
Degree: BA Degree in Information Technology or Similar Degree from a university or registered college
Experience: 2 to 4 years of relevant experience

Key Accountabilities & Authorities
- Troubleshoot and resolve hardware, connection, printer and software issues reported to the Department.
- Update network applications as required.
- Maintain daily backup.
- Perform routine server monitoring and performance benchmarking.
- Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the IT manager, as needed. Replace or repair defective parts and equipment.
- Monitor and remove virus, spyware, and other non-authorized software.
- Assist with projects implementations.
- Provide Technical Support to the end users in Office and Retail Stores.
- ERP – Jdedwards specific tasks:
Ensure that the POS Shifts are delivered to the head office on daily Basis.
Process Shifts from POS into JDEdwards Sales, Stock and AR module on Daily basis.
Send Data from Jdedwards to POS twice a day (morning and evening).
Execute stock transfers on demand.
Prepare palms for stock counting and transfers.
Analyze data derived from Palms and deliver the stock counting results.
- Setup new users based on companies standards.
- Create, change, and delete user accounts per request.
- Other IT tasks as required.-

hr@usnowball.com

IT Helpdesk - Medco - Lebanon

- knowledge of visual basic is required.
- minimal knowledge of oracle is a plus. will provide training.
- fresh graduates are welcome

Apply Online

IT Specialist - Mimosa - Lebanon

Summary:
Maintenance of softwares and hardwares (PCs, Telephony, Core Network, Employee attendance systems, reporting and follow up)

Work Conditions:
- Ability to install and administer computer hardware, Software and networks
- Ability to demonstrate sound work ethics
- Normal working days
- Ability to be available in all branches when needed.
- Working place at Mimosa HQ Kaa-El-Rim, Zahle.

Qualifications/Skills
- Bachelor degree in Computers & similar or higher major; Team building skills, proactive, resourceful and professional.

- Interrelationship With all departments at Mimosa.
- Reporting will be under the direct supervision of the IT Manager

Apply Online

Webmaster and IT Support - ArabNet - Lebanon

The ArabNet Webmaster and IT Support will be responsible for maintaining the ArabNet website and will also function as part-time office network administrator. The webmaster will be responsible for keeping ArabNet’s website updated with the most current information about its activities, and ensuring that the systems underneath (back-end and server management) are operating smoothly and bug-free. The webmaster will also be responsible for handling all HTML email campaigns.

Responsibilities
- Maintain ArabNet websites, with a focus on front-end development (HTML / ajax / javascript):
- Create and lay out content on web pages
- Manage daily edits / updates to the sites as required
- Create and modify appearance and settings of site
- Support designer with site design as required
- Test site for bugs, cross-browser compatibility, user experience, speed, and other factors
- Handle the creation of HTML email campaigns
- Manage web servers, including hardware and software, to ensure smooth operations
- Maintain ArabNet office network, act as the server / network administrator and support users with IT-related issues (10% of the time only)
- Regulate and manage access rights of different users on website

jobs@arabnet.me

ERP Finance Specialist - Holdal - Lebanon

- Implementation, team lead and consultancy activities during Microsoft Dynamics AX Financial and reporting engagements.
- Support project plan development, managing deadlines and co-ordination of assigned team.
- Defining and agreeing on deliverables and milestones.
- Analytical evaluation of business requirements and conceptual development of blue print approaches while setting and controlling scope.
- Establish, communicate and maintain AX Financial procedures & workflows
- Collaborates with business unit departments regarding pre-defined technical analysis and feasibility studies of users' needs. (Scope, software, capacity, expansion, training…)
- Ensure AX Financial users follow appropriate governance standards.
- Build AX Financial capability across the line to ensure effective system usage by developing short tutorial how-to videos and local training modules that can be used as computer based training, group classes or 1:1 instruction.
- Conduct ongoing assessment on AX Financial usage and develop a strategy for on-going maintenance, training, enhancement and data cleansing.
- Obtain, measure and incorporate user feedback to support the continuous improvement process through the use of analytics, surveys, interviews, etc. and recommend and implement CI initiatives as appropriate for the business.

Requirements
- Bachelor in management information system or related field.
- Excellent presentation skills, an effective communicator - both verbal and written
- Experience in SQL Server Reporting design and tool recommendation to extract reports & text based reports for client/server and web enabled applications
- At least 3 years’ experience in an AX Finance Function
- At least 2 Full Project Lifecycles of work experience in the area of Dynamics AX Financials
- Profound Finance and Controlling process experience combined with the ability to translate business requirements into system design specifications.
- Experience within small to large implementations
- Experience within AX 2009 & 2012 is preferable
- A proven track record of delivering requirements
- Understanding of the End User environmentStrong knowledge of the technical aspects of AX and it’s capabilities

Apply Online

SQL Expert - InMobiles - Lebanon

- Scientific Degree: Masters or Bachelor Degree in one of the following subject areas: Computer comminication, Computer Science, Information Technology or related field preferred.
- Experience required: 4-5 years Microsoft SQL Server experience. Microsoft Certification is a plus.

Skills
- SQL server 2000/2005/2008
- SQL Database Administration
- SQL Database Tuning
- SQL Database Management
- SQL Database Security
- MCITP - SQL Server 2008 Database Administrator

Responsibilities
- Understanding of, and experience with, server-client computing and relational database environments.
- Experience with data management and data processing flowcharting techniques.
- Knowledge of reporting and query tools and practices.
- Manage technical action reports to resolve bugs/issues with DBMS software.
- Monitor performance activity.
- Participate in implementing database strategies and solutions.
- Provide database maintenance activities.
- Monitor database logs for potential problems.
- Participate in planning software upgrades and patches.
- Provide outage resolution support and perform analysis to resolve recurring database issues.
- Install and configure DBMS.
- Provide database support for software development/application projects.
- Verify database backups have completed successfully.

hr@inmobiles.net

IT Officer - Information Systemns - Lebanon

To monitor and maintain the computer systems and networks. To install and configure computer
systems, diagnose hardware/software fault and solve technical problems. (working with a team to
maintain 500 Users)

hr@infosystemslb.com

IT Engineer - Kurban Travel - Lebanon

Kurban Travel is looking for an IT Engineer. Some of the IT Engineer responsibilities are to develop, test, install, configure and troubleshoot computer hardware and software including the company's server.

Requirements
- BS In Computer Science
- Minimum 3 years of experience

hr@kurbantravel.com

IT Help Desk Agent - LibanPost - Lebanon

Role Summary - LibanPost Headquarters - Beirut Airport
Responds to client (internal/external) requests Hardware and Software. Take ownership of the reported issue, troubleshoot, resolve and follow up the case in order to solve it the shortest possible time and according to the client service level agreement.

- Perform the duties & responsibilities of the job in accordance with the company policy & standards
- Prepare user machine environment, install applications, install and configure printers and print services as per corresponding procedures.
- Repair and maintain hardware equipments
- Assist users to understand the features of hardware equipment and software, and provide basic training to new users.
- Understand system features and functionality to ensure proper support to the end user.
- Perform Post Print related activities
- Provide first level support for front-end applications by answering the users’ requests.
- Support back-end application’s operation (Ross, MOF, LU, GIS…) by performing central processing of database and generating related reports and forward them to the corresponding client.
- Perform on-site visits wherever/whenever required, on mission basis, for maintenance purpose and software’s upgrade
- Assist in the development and implementation of the corrective and preventive actions
- Coordinate between application Analyst/Programmers, network administrators and end users. Answer user calls and record the incident, communicate problems to the system analysts/network administrators with sufficient information where applicable, and follow up incidents until resolution.
- Follow-up and report to the Supervisor any matters of concern
- Perform other related duties as assigned or requested.
- Propose any process improvement within department

Requirements
- TS or BT in any computer technology field with a Software background
- Good language skills (English)
- Good IT Software and Hardware skills
- Software Background is a must
- Good computer skills (Using Internet and MS Office: Word, Excel)
- 1/3 years of experience in the related field
- Team Work

recruitment@libanpost.com

ICT Training Manager - World Learning - Lebanon

World Learning seeks an ICT Training Manager, Beirut-based, for a USAID-funded education project in Lebanon.
Recruitment contingent upon successful award of the project. Thise position will be reserved for Lebanese nationals or residents of Lebanon.
This position will support a project aimed at training English teachers, developing extra-curricular activities, providing schools with ICT equipment and training, and school leadership development in order to enhance student achievement in public schools.


Responsible for ICT implementation and integration training in all project schools throughout Lebanon. Specific responsibilities include: technical leadership for ICT Action Plan (in collaboration with government stakeholders); technical specifications for procurement of ICT equipment; management of ICT equipment installation in schools; training for relevant stakeholders on integrating, managing, and maintaining ICT hardware, software, internet, networking, and security in schools;. The ICT Specialist will work as a member of a project management team to integrate technology across all components of the project.
- Work with Procurement Manager to provide technical input to purchasing and bidding for IT hardware and software
- Orient school leadership to standard systems: Provide face-to-face orientation and follow up training for school staff on ICT hardware, software, and network installation, and maintenance orientation to school leadership in all project schools. Provide online materials for support and orientation of all other users. As an ICT representative, ensures that standards, purchasing policies, copyright and other corporate policies relative to information technology are understood and followed.
- Develop technical documentation and Train school staff to manage education technology resources: Establish clear ICT inventory and maintenance policies and protocols to be used and adapted by schools – including ICT inventory, policy notebook, schedules, some internal web pages, documentation, email, and installation and updating of software on PCs, conduct preventive maintenance and proactive support around the areas of laptop support, networking, and Anti Virus support.
- Technical management and leadership to integrate relevant ICT into classroom instruction for teachers and school leadership - include overseeing curriculum development, training plans, training implementation, and sustainability action plan in coordination with other relevant project technical staff
- Provide proactive technology in education knowledge to team members as part of overall project planning
- Technical guidance and support on blended learning and sustainable and affordable instructional technology configurations

Requirements
- Bachelor’s in education, information technology or in related field or equivalent experience, master’s degree preferred, A+ certification or equivalent
- At least 5-7+years experience in a comparable job
- Strong experience and leadership role in projects that work directly in computing, communications and technology in education, experience with USAID or other international donor funded project preferred
- Expertise in Microsoft Office suite (including Outlook), Windows XP and Windows 7 operating system. Experience with Windows 2003/2008 domain schema, and Symantec Antivirus. Knowledge and experience with open source systems and software strongly desired.
- Strong knowledge of education digital content and applications and how to roll out this content throughout school networks; experience with learner and content management systems for school and classroom based data management preferred but not required
- Demonstrated training experience for end-user instruction for selected computer application software, blended learning platforms, and social media networks relevant to classroom environments
- Experience with PC management, installation maintenance and integration with network services.
- Demonstrated initiative, creativity, attention to detail, and ability to multitask effectively.
- The ability to work calmly and enthusiastically in a trouble call response mode with a heavy workload and a large user base.
- Experience as classroom teacher preferred
- Fluency in English and Arabic.
- Ability to travel throughout Lebanon

Send CV and cover letter (in English) with the post title on the subject line explaining why you are best qualified for this position, and three references with contact information, to recruitment2@worldlearning.org.
Only finalist candidates will be contacted.

IT Administrator - British Embassy - Lebanon

The British Embassy in Beirut is recruiting an IT Administrator. All applicants are invited to deliver their CV and covering letter to the Embassy, for the attention of the HR Manager, by 2 pm on Friday April 5th,2013.

Duties included
- IT Administration
- Ordering IT kits and Managing spare parts
- Managing telephone system including Blackberry accounts.
- Promote and advise on information management best practice.
- Review local intranet content
- Set up and manage the IT and Telephone systems at other Embassy locations within Beirut.

Essential skills
- Reliable and able to work under pressure and on own initiative following compulsory rules and procedures
- Excellent organisational skills and ability to multi task
- Ability to pay attention to details
- Excellent communication skills and flexible team player
- High level of confidentiality
- Ability to meet strict deadlines

Please note that you must be a British citizen. The successful candidate will be subject to background checks and security clearance.

The British Embassy in Beirut offers a competitive remuneration package in line with local labour law. Specific training and mentoring for the role will be provided for the successful candidate.

Send CV to britishembassy.vacancies@gmail.com giving details of current salary and attaching a cover letter explaining how you fit the criteria. Applications which do not conform to these instructions or which are received after the closing date Friday April 5th,2013 will be automatically rejected. Hand-delivered applications are also accepted. Only short-listed applicants will be invited for interview.

Vacancies - Soft Flow - Lebanon

Soft Flow is now recruiting for the following positions

- IT Supervisor
- Senior Systems Engineers

hr@softflow.com.lb

IT Business Analyst - Transmed - Lebanon

Business Applications
- Collect data to prepare requirements of new Business systems, search for 3rd parties who will handle these projects to provide company with right business solutions
- Write and communicate specs to the vendors in order to develop business applications needed
- Install and test business applications developed in order to ensure they meet the requirements and they are fully integrated with the main system (ERP)
- Prepare manuals and train administrators on the developed business applications in order to ensure a smooth implementation

New Business System
- Scan the market for new or upgraded software / hardware in order to provide technical feedback on each product
- Obtain competitive prices from vendors for the purchase of hardware / software to ensure cost effectiveness.
- Troubleshoot hardware and software problems and advise on appropriate actions and solutions in order to maintain optimized system performance
- Coordinate with vendors on problems in order to ensure they are properly and timely solved
- Document and track problems & resolutions in order to resolve accurately and promptly similar problems in the future
- Track and monitor all hardware repairs in order to highlight repetitive repairs

Inventory Documentation
- Keep appropriate records and correct inventory of hardware and parts related to the support systems in order to timely upgrade or renew our IT equipment

System Back-up
- Schedule and configure regular back up in order to ensure data recovery
- Check and troubleshoot locally & remotely (Sudan) back up reports, in order to ensure that back up is running successfully

Call One Software
- Generate periodical and on request Call One Software reports in order to monitor outgoing calls

Access Control Software
- Configure access cards and generate periodical and on request reports in order to ensure security access to the building

Hardware/Software/Maintenance & Licenses
- Make sure software licenses (Barracuda / Bluecoat..) are renewed on time in order to ensure business continuity and protect the company from legal action

Qualifications / Competencies / Experience:
- BA / BS in Business Computer / Management Information System / Computer Science
- 0 to 2 years of experience
- Discrete
- Honest
- Time conscious, systematic and organized
- Service oriented
- Sense of Urgency
- Problem Solving
- Strong Communication & Interpersonal Skills

Send CV to georges.bejjani@tansmed.com with “IT Business Analyst” in the subject field

IT Support Engineer - AD Circle - Dubai

Hiring computer and network engineers for our offices in Dubai and Ras Al Khaima.

- Microsoft Small Business Server (SBS)
- Windows server 2003/2008, Linux
- LAN, WAN, WLAN
- Active Directory, MS Exchange
- Operating System (Windows, Mac, Linux, Unix)
- Internet Browser configuration
- MS Office (Word, Excel, PowerPoint etc.)
- MS Outlook as email application
- Local Area Network connectivity
- Wireless connectivity
- First Level Hardware diagnosis
- Printer troubleshooting
- Software Installation
- PC relocation and minor changes
- Peripheral device connectivity or device driver
- IP Phones support(Level 1)
- Update the diagnosis, action taken and resolution into the available system.
- Successful applicant will have Bachelors in computers with at least 5 years of experience working within a similar role.

Apply Online

Business Process Analyst - Gandour - Saudi Arabia

- Describing the current state (As-Is) of business processes.
- Facilitating the design of a future state (To-Be) business processes, by describing the business strategy, and the organizational, functional, process, event, information, and other aspects of the business environment.
- Analyzing the gaps between the As-Is and To-Be business processes (PACOM).
- Develop common standards for business process documentation, including establishing a documentation maintenance procedure.
- Oversee, populate and maintain the business repository on an ongoing basis to help ensure it is accurate, complete, current, and in accordance with the methodology.
- Ensure compliance for anything (models, objects, standards, etc.) promoted to the business repository.
- Coordinate and train with other departments on the BPM tool use.
- Support the training and development of business process management concepts for maintenance of the taxonomy.
- Recommend standards and guidelines to promote reuse of existing business processes across the Gandour group of companies.
- Work closely with Business Process Transformation Office (BPTO) team members to provide business process management services for the enterprise.
- Assist in identification of current business processes, document them and develop recommendations for improvement.
- Perform data analysis (such as cycle time, cost etc.) to identify issues of concern.
- Support teams in the implementation of process improvement recommendations, including analysis and tracking.
- Ability to make an assessment about what BPM tools can and should accommodate and what it can't, based on existing business requirements.
- Create quality documents for management presentations, capturing completed analysis and presenting new ideas.
- Make presentations to all levels of the organization.
- Conduct successful interviews as part of business process improvement analysis.
- Act as unbiased facilitator of cross-functional teams.
- Gather, compile, analyze and document information regarding business processes.
- Work closely with business units and other project team members to understand business, design and functional requirements that drive quality technical solutions.
- Document business requirements in an accurate and concise fashion.
- Ability to make recommendations on how to best document business requirements for developing workflows in BPM model tools.
- Provide subject matter expertise in process excellence, including training and consultation.
- Support the organization in helping in alignment of the enterprise model with the business strategy and identifying business process improvement opportunities across the ecosystem. Coordinates with Enterprise Architecture on business process modeling.
- Assist in the extension of the business process repository and business process improvement methodology and tools as the company continues to evolve its sustainable model and broaden its process-oriented focus in the future.
- Strong teamwork ethics and customer support- focus.

Requirements
- Only Arab Nationals
- B.S. or higher degree in MIS, Business, Computer Science or related area
- A minimum of 4-5 years of experience in Business Process Analysis, preferably in FMCG industry.
- Excellent communication and presentation skills
- Emotional intelligence - self-awareness, confidence, ability to manage conflict, empathy
- Interpersonal skills - collaboration, facilitation, and negotiation skills
- High level of personal integrity consistent with Gandour’s core values
- Excellent PC skills including Visio, Microsoft Office Suite, MS Project, Power designer and well known BPM tools
- Strong skills in project management, written and verbal communications, team facilitation, presentations, problem solving and analysis.
- Understands various business environments and processes
- Understanding of financial analysis, business analysis and process improvement methodologies such as TQM, Six Sigma and Lean.
- Project Management/PMP certification (or in process of) is a plus

info@gandour.com