IT Help Desk - Transmed - Lebanon

Job Description
- Troubleshoot computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance
- Install operating systems and any software needed on computers
- Configure all types of hardware equipment to have them up and running properly (computers, printers, scanners, projectors, etc.)
- Document and track problems & resolutions (hardware/software related)
- Keep track of all hardware repairs by asset number
- Keep appropriate records and correct inventory of hardware and parts related to the support systems
- Train users on software and tools needed such as lotus notes, back up, powerplay connection, etc.

Desired Skills & Experience
- Diploma in computer science
- 0/1 year experience in PC support function
- Basic hardware and networking knowledge
- Time conscious, systematic and organized
- Service oriented
- Sense of Urgency
- Problem Solving
- Strong Communication & Interpersonal Skills

Apply Online

IT Helpdesk - Medco - Lebanon

- knowledge of visual basic is required.
- minimal knowledge of oracle is a plus. will provide training.
- fresh graduates are welcome

Apply Online

IT Help Desk - Transmed - Lebanon

Job Description
- Troubleshooting:
Troubleshoot computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance.

- Hardware/Software Set up & Configuration:
Install operating systems and any software needed on computers.
Configure all types of hardware equipment to have them up and running properly (computers, printers, scanners, projectors, etc.)

- Troubleshooting Documentation:
Document and track problems & resolutions (hardware/software related)
Keep track of all hardware repairs by asset number.

- Inventory Documentation:
Keep appropriate records and correct inventory of hardware and parts related to the support systems.

- User Training
Train users on software and tools needed such as lotus notes, back up, powerplay connection, etc

Job Requirements:
- BS in Computer Science or any related field
- 0/1 years of experience

hr@transmed.com

IT Help Desk – Transmed - Lebanon

Transmed is looking for an IT Help Desk. The main purpose of the job is to provide technical assistance, support and solutions to all users, to monitor and ensure proper functioning and utilization of the computer systems, and to administer business / IT systems to have them up and running.

Description
- Monitor current systems and issue reports
- Handle computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance
- Solve any software bugs and hardware issues locally and with vendor
- Troubleshoot and solve users issues
- Keep track of all hardware repairs by asset number
- Install operating systems and any software needed on computers
- Configure all types of hardware equipment to have them up and running properly
- Make sure software licenses are renwed on time to protect the company from legal action
- Train users on the software

Qualifications
- Diploma in computer science
- At least 1 year experience in PC support function
- Basic hardware and networking knowledge

Competencies
- Honest
- Time conscious, systematic and organized
- Service oriented
- Sense of Urgency
- Problem Solving
- Strong Communication & Interpersonal Skills

Each application should include the following
- Job title for the role you are applying for in subject header of the email – TMAE1
- CV saved as a Word document and sent to: hr@transmed.com
Only short listed candidates will be contacted.

IT Help Desk Agent - LibanPost - Lebanon

Role Summary - LibanPost Headquarters - Beirut Airport
Responds to client (internal/external) requests Hardware and Software. Take ownership of the reported issue, troubleshoot, resolve and follow up the case in order to solve it the shortest possible time and according to the client service level agreement.

- Perform the duties & responsibilities of the job in accordance with the company policy & standards
- Prepare user machine environment, install applications, install and configure printers and print services as per corresponding procedures.
- Repair and maintain hardware equipments
- Assist users to understand the features of hardware equipment and software, and provide basic training to new users.
- Understand system features and functionality to ensure proper support to the end user.
- Perform Post Print related activities
- Provide first level support for front-end applications by answering the users’ requests.
- Support back-end application’s operation (Ross, MOF, LU, GIS…) by performing central processing of database and generating related reports and forward them to the corresponding client.
- Perform on-site visits wherever/whenever required, on mission basis, for maintenance purpose and software’s upgrade
- Assist in the development and implementation of the corrective and preventive actions
- Coordinate between application Analyst/Programmers, network administrators and end users. Answer user calls and record the incident, communicate problems to the system analysts/network administrators with sufficient information where applicable, and follow up incidents until resolution.
- Follow-up and report to the Supervisor any matters of concern
- Perform other related duties as assigned or requested.
- Propose any process improvement within department

Requirements
- TS or BT in any computer technology field with a Software background
- Good language skills (English)
- Good IT Software and Hardware skills
- Software Background is a must
- Good computer skills (Using Internet and MS Office: Word, Excel)
- 1/3 years of experience in the related field
- Team Work

recruitment@libanpost.com

IT Helpdesk Agent - Issa Holding - Lebanon

A help desk is an information and assistance resource that troubleshoots problems with computers or similar products- Corporations often provide help desk support to their customers via a toll-free number, website and/or e-mail.

Responsibilities
- Knowledge and experience in installing, configuring, troubleshooting Microsoft Windows server OS.
- Knowledge and experience in managing Microsoft Active Directory Services and group policies.
- Knowledge and experience in Microsoft System Center and Infrastructure products (System Configuration Center, Operations Manager, Windows System Update Server, Microsoft Forefront….)
- Knowledge of Windows services such as DNS, DHCP, DFS, etc…
- Knowledge and experience in managing VMW are and Windows HyperV virtualization services.
- Experience in running Microsoft Clustering Services.
- Knowledge of MS Exchange and SQL.

Requirements
- Able to organize and prioritize work in a multi-task environment.
- Able to meet deadlines, follow through commitment and take corrective action where appropriate.
- Effective written, oral and presentation skills
- Gender: Male
- Minimum Education Level required: Bachelor
- Minimum Years of Experience required: 3 to 5 Years

info@issaholding.com