Junior IT Field Support Specialist - Azadea Group - Lebanon

The Junior IT Field Support Specialist is responsible for installing Hardware, Software and peripheral components, testing and maintaining them, and providing timely technical support to the company users..Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on users premises.

Install and configure specified software packages such as operating systems, business applications and other office tools Initiate systems and network troubleshooting and monitoring, and replace defective components as needed Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues.

Place support calls to network solution providers and other IT support companies as requested by the hierarchy. Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files. Assist the IT team in the pre-opening phase of new stores.

Requirements
- Bachelor's Degree or Technical Degree in Computer Science
- 1-2 years of experience in a similar role
- Fluency in English.
- Customer Focus
- Analytical Thinking
- Attention to details
- Cultural Awareness
- Communication Skills
- Driving and Achieving results
- Teamwork

Apply Online

Webmaster and IT Support - ArabNet - Lebanon

The ArabNet Webmaster and IT Support will be responsible for maintaining the ArabNet website and will also function as part-time office network administrator. The webmaster will be responsible for keeping ArabNet’s website updated with the most current information about its activities, and ensuring that the systems underneath (back-end and server management) are operating smoothly and bug-free. The webmaster will also be responsible for handling all HTML email campaigns.

Responsibilities
- Maintain ArabNet websites, with a focus on front-end development (HTML / ajax / javascript):
- Create and lay out content on web pages
- Manage daily edits / updates to the sites as required
- Create and modify appearance and settings of site
- Support designer with site design as required
- Test site for bugs, cross-browser compatibility, user experience, speed, and other factors
- Handle the creation of HTML email campaigns
- Manage web servers, including hardware and software, to ensure smooth operations
- Maintain ArabNet office network, act as the server / network administrator and support users with IT-related issues (10% of the time only)
- Regulate and manage access rights of different users on website

jobs@arabnet.me

Senior Support Engineer - Anzima - Lebanon

- Report to the IT Manager
- Primary point of infrastructure support for end-users
- Maintain ticketing support system, manage, escalate and organize tickets flow
- Troubleshoot and solve technical problems on various types of computer systems and software, both remotely and onsite in an efficient manner
- Communicate with customers and technical personnel in both written and oral form
- Perform implementation of application upgrades and/or new releases
- Assist in documentation of third party application systems, process flows and technical release notes for the purpose of recovery, patches, enhancements and upgrades

Requirements
- Engineering Degree is a must
- Very Good knowledge of Microsoft Windows environment
- Very Good knowledge of Microsoft Exchange and ForeFront
- Very Good knowledge of Virtualization concepts
- Very Good knowledge of basic hardware troubleshooting
- Good knowledge in networking concepts
- Microsoft certifications
- 3+ years experience in a similar position

anzima@anzima.com.lb

Systems Monitoring Consultant - Mindfield - Lebanon

A Minimum of 2 years of experience with .NET full SDLC lifecycle including design, development, testing, deployment and support. Experience working in an IT environment is required. Responsibilities will include design, implementation and support of system monitoring...

jobs@mindfield.co

It Support Officer - Monaqasat - Lebanon

Monaqasat is looking for an IT Support Officer to join its newly created Beirut design office. The successful candidate(s) will work together with the CTO to help us improve every aspect of Monaqasat and would be key in helping us testing and developing exciting new features we’ve been working on.

You have
- Very good background in computers, programming and software development lifecycle
- Excellent language skills in Arabic and English (French is a plus)
- Excellent communication skills verbal and written. Ability to communicate effectively with colleagues, application end users and commercial support officers
- Ability to listen sympathetically and understand incoming support tickets, comments and problems then interpret to both technical and non-technical audience
- Excellent planning and organizing skills
- Ability to prioritize and motivated to meet due dates

You are
- A doer who loves to get things done on time and with the best quality possible
- A strong team player
- Accustomed to a startup environment that includes flexible working hours

What Monaqasat can offer you
- A very competitive salary and other benefits as per the Lebanese Labour Law
- An awesome work environment and open office space
- Ongoing trainings and seminars, both in-house and outside office

jobs@monaqasat.com