The Junior IT Field Support Specialist is responsible for installing Hardware, Software and peripheral components, testing and maintaining them, and providing timely technical support to the company users..Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on users premises.
Install and configure specified software packages such as operating systems, business applications and other office tools Initiate systems and network troubleshooting and monitoring, and replace defective components as needed Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues.
Place support calls to network solution providers and other IT support companies as requested by the hierarchy. Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files. Assist the IT team in the pre-opening phase of new stores.
Requirements
- Bachelor's Degree or Technical Degree in Computer Science
- 1-2 years of experience in a similar role
- Fluency in English.
- Customer Focus
- Analytical Thinking
- Attention to details
- Cultural Awareness
- Communication Skills
- Driving and Achieving results
- Teamwork
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