Job Description
- Troubleshooting:
Troubleshoot computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance.
- Hardware/Software Set up & Configuration:
Install operating systems and any software needed on computers.
Configure all types of hardware equipment to have them up and running properly (computers, printers, scanners, projectors, etc.)
- Troubleshooting Documentation:
Document and track problems & resolutions (hardware/software related)
Keep track of all hardware repairs by asset number.
- Inventory Documentation:
Keep appropriate records and correct inventory of hardware and parts related to the support systems.
- User Training
Train users on software and tools needed such as lotus notes, back up, powerplay connection, etc
Job Requirements:
- BS in Computer Science or any related field
- 0/1 years of experience
hr@transmed.com
