Job Description
Current Systems (Mail Relay / Webfilter / Bandwidth management ...)
· Monitoring
· Issuance of reports
Troubleshooting
· Troubleshoot systems & computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance
· Solve any software bugs locally and with vendor
· Solve any hardware issues locally and with vendor
· Troubleshoot and solve users issues
Troubleshooting Documentation
· Document and track problems & resolutions (hardware/software related)
· Keep track of all hardware repairs by asset number
Hardware/Software Set up & Configuration
· Install operating systems and any software needed on computers
· Configure all types of hardware equipment to have them up and running properly (computers, printers, scanners, projectors, etc.)
New System
· Collect data to prepare requirements of new IT / Business systems, search for 3rdparties who will handle these projects to provide company with right business solutions.
· Obtain competitive prices from vendors for the purchase of hardware to ensure cost effectiveness.
Server Room Status
· Ensure that server room conditions are stable (AC / Thermostat / UPS / Electricity / Hardware Failure ...)
· Limit the access to the server room to one dedicated person specifying the reason behind it. Testing the whole infrastructure after each intervention..
Hardware/Software/Maintenance & Licenses
· Make sure software licenses (Antivirus / Bandwidth management..) are renewed on time to protect the company from legal action
Internet Backup Plan readiness
· Make sure to have a backup plan to ensure 100% connectivity From / To Transmed offices.
Server Room Status
· Ensure that server room conditions are stable (AC / Thermostat / UPS / Electricity / Hardware Failure ...
· Limit the access to the server room to one dedicated person specifying the reason behind it. Testing the whole infrastructure after each intervention.
System Documentation
· Prepare soft and hard copy documentation of systems and user applications in order to keep operating manual up-to-date
· Training users on software.
Requirements:
· Bachelor Degree in Computer Science or related fields
· 1-2 years of experience in system development
· Experience in Object-Oriented Programming Language
· Initiative and follow-up skills
· Team spirit and cooperation with IT staff and other company personnel
· Time conscience and sense of urgency
Send your cv to hr@transmed.com ; Subject: IT Specialist - System 516
