Deadline for applications: Thursday, October 16, 2014
The candidate should be responsible for designing, organizing, modifying, and supporting computer systems. Designs and installs lans, wans, internet, intranet systems, and network segments. Provide backup to the IT Support Specialists with remote support when required and complete general IT administrative tasks.
- Ability to work under pressure, supportive team worker, patient, identify tasks priorities.
- Support lans, wans, network segments, internet, and intranet systems.
- Ensure design of system allows all components to work properly together.
- Ensure network connectivity throughout lan/wan infrastructure
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
- Perform routine server monitoring and performance benchmarking.
- Conduct technology training for new users.
- Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
- Monitor and ensure daily backup of all servers and SQL database.
- Answer and log incoming IT support calls into the IT Management System (Helpdesk) and “Fix on First Call” over the phone or remotely if possible.
- Direct to the necessary support queue, escalating requests to the appropriate party, as needed.
- Provide general administrative support to the IT Support Team.
- Mastering all windows server roles (Active directory, Group Policy Management, DHCP, WSUS, RRAS, Windows Server Backup and Terminal Server.)
Skills
- 2 to 3 years experience required:
- Bachelor Degree Field of education: Bachelor in Computer Science + MCSA Certification
- Languages: Arabic: Fluent English: Fluent French: Basic
- Windows XP, Vista, 7, 8
- Windows Server 2003, 2008 R2 Roles (Hyper-V, Active directory, Group Policy Management, DHCP, WSUS, RRAS, Windows Server Backup and Terminal Server)
- Microsoft Office (Word, Excel, PowerPoint and Access is a plus)
- TMG
- Microsoft Exchange, MDaemon
- Computer Hardware/Software A+ Skills
- Mikrotik OS is a plus
- Team viewer
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